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Frequently Asked Questions

Find answers to the most common questions about Filedgr's platform, features, and implementation.

Showing 16 of 16 FAQs

General Questions​

1. What is Filedgr in simple terms?​

Filedgr is like a digital safe for your important files and assets. It turns them into verified records that cannot be changed, so you can prove they're real, share them securely, and keep a trusted history.

2. How does Filedgr work at a high level?​

Filedgr makes it simple to turn assets and documents into trusted digital records.

Filedgr follows a simple 4-step process:

1. Pick a Template

Start with ready-made templates tailored for different asset types and industries.

2. Create a Secure Vault

Open a protected space where all data about your asset will be stored and managed.

3. Upload Your Data

Add contracts, certificates, images, or live data — everything stays organized in one place.

4. Get a Digital Twin

Filedgr creates a permanent, verifiable digital version of your asset, complete with an audit trail you can trust.

3. What is a Digital Twin?​

A Digital Twin is a blockchain-verified digital version of a real asset or document. It contains the asset's data, history, and documentation in a tamper-proof, auditable format.

4. What is the difference between a Template, a Vault, and a Digital Twin?​

  • A template is the blueprint defining the structure, required fields, and verification rules for a specific use case application.
  • A vault is an NFT-based container generated from the template that securely holds the uploaded data.
  • A digital twin is a vault that is attached and associated with a real-world object, asset, or process. It is blockchain-verified and contains all associated records, documents, and history in an auditable, tamper-proof format.

5. What makes Filedgr different from other verification or blockchain tools?​

Most tools focus on storing files or checking documents in isolation. Filedgr goes further: we digitize entire assets and create verifiable records with full audit trails. This gives organizations a single source of truth that lowers compliance costs, reduces risk, and enables secure collaboration. With Filedgr, proof is built into every step of managing your data.

6. Who is Filedgr designed for?​

Filedgr is built for anyone who needs to prove and manage data integrity.

  • Enterprises use it to validate supply chains, keep healthcare records compliant, or demonstrate proof of reserves in finance and more.
  • Individuals can secure important documents like property deeds or certifications.

In short: if trust, transparency, and compliance matter, Filedgr is made for you.

7. Do I need technical skills to use Filedgr?​

No. The web platform is built for non-technical users with guided workflows. No coding is required for standard operations. Advanced users may leverage APIs, automated workflows, or integration with existing business systems, but this is optional.

8. Do I need a crypto wallet to use Filedgr?​

Not at the start. Filedgr provides a managed wallet for onboarding. Advanced users can connect external wallets later.

Is there a mobile app?

Yes, the Data Wallet Mobile App provides administrators with on-the-go access to the full platform. It allows you to manage digital assets, view vaults, and share verification proofs from anywhere.

9. Is there a mobile app?​

Yes, the Data Wallet Mobile App allows you to manage digital assets, view vaults, and upload data on the go.

10. How secure is my data?​

Filedgr is designed with security and privacy by default, combining encryption, decentralization, and strict access controls. Here's how:

  • End-to-end encryption protects your data both in transit and at rest. Only you control the encryption keys, meaning even Filedgr administrators cannot access your files.
  • Blockchain verification ensures every record has a tamper-proof proof of authenticity, timestamp, and audit trail.
  • Decentralized storage with IPFS distributes data across global nodes for redundancy and resilience. Verification metadata is anchored across multiple blockchains for maximum integrity.
  • Granular Access controls let you decide exactly who can view or share your data. By default, no one can see your information without your explicit permission.
  • Account security includes support for multi-factor authentication (MFA) via authenticator apps, SMS, email, or hardware security keys.
  • Regulatory compliance is built in, with privacy-by-design principles that align with GDPR, CCPA, HIPAA, and other major data protection standards.
  • Automatic redundancy replaces traditional backups. IPFS guarantees recovery options, and blockchain records are preserved permanently for verification, even if you close your account.
  • Secure sharing is handled via encrypted links, optional recipient verification, access logging, and immediate revocation of access when needed.

🔒 In short: your data stays private, encrypted, and verifiable — fully under your control, not ours.

11. How does Filedgr help with compliance?​

Filedgr creates immutable audit trails, timestamped records, and permission-based access that align with regulations like GDPR, HIPAA, CSRD, and EUDR.

12. How much does Filedgr cost?​

  • Personal Plans – Ranging from $9.99 to $24.99 per month, designed for individual users.
  • Business Plans – Available for enterprises, with tailored pricing for large-scale deployments, advanced integrations, or high-volume usage.

Please contact us for more details about our pricing and plans.

13. What industries benefit most from Filedgr?​

Finance, legal, real estate, compliance, real world asset tokenization, sustainability/ESG, healthcare insurance and any industry that requires proof, compliance, and transparency.

14. Can Filedgr help me generate revenue from my data?​

Yes. By creating verifiable digital twins that increase asset value, enable new business models, and provide transparency that customers will pay for.

15. What is a Digital Product Passport (DPP)?​

A DPP is a structured, verifiable record of a product's lifecycle – from production to recycling. Filedgr creates DPPs automatically, including compliance data, certifications, and ESG metrics.

16. What happens if I stop using Filedgr?​

You can export your data at any time. Blockchain verification records remain permanently preserved, ensuring proof of authenticity and history even after leaving the platform.

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